Services
Advisory built around real operating decisions
Every engagement is scoped to a specific operating question — not a generic checklist. Below are the areas where Sullivan Consulting Partners is engaged most often.
Every engagement is scoped to a specific operating question — not a generic checklist. Below are the areas where Sullivan Consulting Partners is engaged most often.
A structured review of a hotel or portfolio's operating model — labor deployment, departmental cost structure, service delivery, and productivity benchmarks — with a prioritized action plan ownership can actually execute.
Ongoing operating oversight across a portfolio of properties, giving ownership a single, consistent view of performance across brands, management companies, and markets.
Hands-on operating leadership through hotel openings, renovations, brand conversions, and management company transitions — the periods where operating missteps are most costly.
Right-sized staffing models that protect service quality while addressing today's labor cost and availability pressures.
Operating standards guests notice — long before they can explain why.
On-the-ground audits of brand compliance and guest experience delivery, with clear findings for both operators and brand relationships.
Direct, confidential counsel for general managers, regional directors, and executive teams navigating high-stakes operating decisions.
Decisive, experienced leadership for underperforming properties or portfolios that need a rapid, credible operating turnaround.
Most relationships start with a short conversation about the operating challenge in front of you.