Results
A track record built on measurable operating results
Credibility earned across decades of direct operating accountability — not consulting theory.
Credibility earned across decades of direct operating accountability — not consulting theory.
Boardroom-level scrutiny, applied to every line of the operating statement.
Every engagement is run against a disciplined, scorecard-driven framework rather than a one-time audit.
Tracking RevPAR and rate index performance against a defined competitive set, validated weekly.
Monthly GOP margin bridge analysis isolating exactly which payroll and non-payroll categories are driving change.
General manager and department-head voluntary turnover tracked as a core operating metric, not an HR afterthought.
Guest score trends and brand quality-assurance readiness reviewed alongside financial performance, not separately from it.
Engagement types below are drawn from real consulting work and generalized to protect client confidentiality.
Introduced a monthly margin bridge review across a multi-property portfolio, breaking each month's GOP change down by payroll and non-payroll expense category so ownership always knows exactly what moved the P&L.
Established a structured weekly cadence tying competitive-set rate index performance, payroll, and revenue forecasts together — catching variances while they were still correctable, not after month-end.
Built a structured search and succession process for general manager and director of sales openings across a multi-property portfolio, shortening time-to-fill and reducing voluntary leadership turnover.
"Bob brought a level of operating clarity to our portfolio review that we hadn't gotten from anyone else — including our own management company."
— [Client Name], [Title, Company]
"He asks the questions a board should be asking. The recommendations were specific, realistic, and immediately actionable."
— [Client Name], [Title, Company]
Every engagement starts with an honest assessment of where things stand today.